Testimonials

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Victoria P.

Contacting Air Express for a quote for 2 AC units. Josiah came over and walked me through the whole process in detail, so professional and knowledgeable. The price they quoted me was for superior equipment at a much lower cost than the competition ~$3,000. Had the installation done today by Jaime and Jose. Wonderful work very professional.

Guy B.

In the middle of a terrible heat wave, the AC unit circuit board failed. Tech (Justin) was dispatched the same day. He was on time, very knowledgeable, and a superb communicator. Despite supply chain challenges, he returned and had my AC running in 90 minutes saving me the cost of a major system replacement. Service like that drives repeat business! Thanks, Justin.

Natalie D.

I have used other AC companies in the past for my unit but nothing even comes close to how incredible this company operates. The professionalism is 5 stars, the knowledge is 5 stars, the promptness 5 stars, technicians again 5 stars. Josiah worked tirelessly on my unit working through the processes and offering sound advice and a wealth of knowledge on the unit and system. I would trust his opinion and recommendation related to anything AC/heat systems. The company was fantastic in keeping me updated to confirm appointments and notify my when the technician was on his way. I would HIGHLY recommend this company, especially Josiah who will give you the best and most honest approach to your system.

Stephanie S.

We needed to replace our old AC system and Josiah was amazing. From coordinating the installation to making sure the new system was proficient for our rental home, he was a true professional. It was all around an excellent experience. Josiah was very knowledgeable, friendly and very responsive to our questions. They’re the best we have ever dealt with. Highly recommend. Thanks, Josiah!

John D.

Great company!! I’ve used them for several years now and have always been pleased with the service. They kept my old AC unit running until finally it crapped out and then we replaced it. We had to repair it so often I think I’ve met all the technicians at Air Express. Justin, Sam, Agustin, and Jorge all were experts at diagnosing the issues and then gave me all my options each time and educated me on what the best route was given the condition my system was in. When the time came to replace they took the time to give me all my options and recommended the single-stage high-efficiency system that is saving me money on my light bill and keeping my home very comfortable! Friendly, efficient, and absolutely professional! It’s been a pleasure working with Air Express!

Angie L.

We came back from vacation and our AC was no longer able to cool our hose. We called other companies but chose to go with Air Express. I was surprised at how quickly they responded. Josiah Wood our consultant with Air Express was the most experienced in his field that I’ve ever worked with and I’m a claims manager. He took the time to explain everything to me in a way I could understand, then took the time to go over everything again with my husband. Even my dog liked him. They provided us with an ac recharge to make the house bearable until they installed a new ac and furnace. We shopped around and they were very affordable for the quality unit purchased. The installation crew was larger than expected which helped the installation go smoothly and quickly. They were very careful to lay drop cloths to help contain the debris in the house. And the follow-up after the installation with Josiah was great. I recommend using this company. Great experience!

Eddie C.

I have been a customer for over 15 years and I continue to call them for every AC and heating issue for every residence I’ve had. Recently it was time for a full system replacement (existing equipment was over 30 years old and I didn’t really want to invest any money into it with parts.) Justin showed me all the options and explained them well. He was not pushy and was completely professional. I took advantage of their great financing option and warranty. Then the next morning Jaime and Chase arrived to install the new system. They worked cleanly, quietly, and nonstop for 9 hours until it was finished. They were courteous, kind, and professional, and I felt very comfortable with them in my home with my wife and pets. I highly recommend Air Express / McWilliams and Sons for any air or heat needs. You will be pleased and comfortable within hours.

Jenny B.

Air Express is the best AC and heating company we have ever worked with. We have been homeowners for 30 years. They are reliable, knowledgeable, friendly, and prompt. Our system went out yesterday and they returned my call, on a Sunday. Within an hour. It was serviced and repaired first thing the next day.

Robert A.

I like getting the email updates and the phone call to acknowledge the service tech was on his way…that was a nice touch. Jose, the service technician did a fantastic job and seemed fully invested in finding solutions to my service needs. He was engaging and extremely proficient in his service skills. I’m happy we found a Lennox repair company.

Annette Z.

We had Jorge come out and check our AC system since it wasn’t cooling. He had a great positive attitude and made us feel heard. One of the best customer service I have received in years. I had the pleasure if having Roberto and Isaiah come and replace our coil. They came in and out very professional and helpful. Answered any questions and let me know all the work they had done. A great team will work with them again.

Victoria P.

Contacting Air Express for a quote for 2 AC units. Josiah came over and walked me through the whole process in detail, so professional and knowledgeable. The price they quoted me was for superior equipment at a much lower cost than the competition ~$3,000. Had the installation done today by Jaime and Jose. Wonderful work very professional.

Guy B.

In the middle of a terrible heat wave, the AC unit circuit board failed. Tech (Justin) was dispatched the same day. He was on time, very knowledgeable, and a superb communicator. Despite supply chain challenges, he returned and had my AC running in 90 minutes saving me the cost of a major system replacement. Service like that drives repeat business! Thanks, Justin.

Natalie D.

I have used other AC companies in the past for my unit but nothing even comes close to how incredible this company operates. The professionalism is 5 stars, the knowledge is 5 stars, the promptness 5 stars, technicians again 5 stars. Josiah worked tirelessly on my unit working through the processes and offering sound advice and a wealth of knowledge on the unit and system. I would trust his opinion and recommendation related to anything AC/heat systems. The company was fantastic in keeping me updated to confirm appointments and notify my when the technician was on his way. I would HIGHLY recommend this company, especially Josiah who will give you the best and most honest approach to your system.

Stephanie S.

We needed to replace our old AC system and Josiah was amazing. From coordinating the installation to making sure the new system was proficient for our rental home, he was a true professional. It was all around an excellent experience. Josiah was very knowledgeable, friendly and very responsive to our questions. They’re the best we have ever dealt with. Highly recommend. Thanks, Josiah!

John D.

Great company!! I’ve used them for several years now and have always been pleased with the service. They kept my old AC unit running until finally it crapped out and then we replaced it. We had to repair it so often I think I’ve met all the technicians at Air Express. Justin, Sam, Agustin, and Jorge all were experts at diagnosing the issues and then gave me all my options each time and educated me on what the best route was given the condition my system was in. When the time came to replace they took the time to give me all my options and recommended the single-stage high-efficiency system that is saving me money on my light bill and keeping my home very comfortable! Friendly, efficient, and absolutely professional! It’s been a pleasure working with Air Express!

Angie L.

We came back from vacation and our AC was no longer able to cool our hose. We called other companies but chose to go with Air Express. I was surprised at how quickly they responded. Josiah Wood our consultant with Air Express was the most experienced in his field that I’ve ever worked with and I’m a claims manager. He took the time to explain everything to me in a way I could understand, then took the time to go over everything again with my husband. Even my dog liked him. They provided us with an ac recharge to make the house bearable until they installed a new ac and furnace. We shopped around and they were very affordable for the quality unit purchased. The installation crew was larger than expected which helped the installation go smoothly and quickly. They were very careful to lay drop cloths to help contain the debris in the house. And the follow-up after the installation with Josiah was great. I recommend using this company. Great experience!

Eddie C.

I have been a customer for over 15 years and I continue to call them for every AC and heating issue for every residence I’ve had. Recently it was time for a full system replacement (existing equipment was over 30 years old and I didn’t really want to invest any money into it with parts.) Justin showed me all the options and explained them well. He was not pushy and was completely professional. I took advantage of their great financing option and warranty. Then the next morning Jaime and Chase arrived to install the new system. They worked cleanly, quietly, and nonstop for 9 hours until it was finished. They were courteous, kind, and professional, and I felt very comfortable with them in my home with my wife and pets. I highly recommend Air Express / McWilliams and Sons for any air or heat needs. You will be pleased and comfortable within hours.

Jenny B.

Air Express is the best AC and heating company we have ever worked with. We have been homeowners for 30 years. They are reliable, knowledgeable, friendly, and prompt. Our system went out yesterday and they returned my call, on a Sunday. Within an hour. It was serviced and repaired first thing the next day.

Robert A.

I like getting the email updates and the phone call to acknowledge the service tech was on his way…that was a nice touch. Jose, the service technician did a fantastic job and seemed fully invested in finding solutions to my service needs. He was engaging and extremely proficient in his service skills. I’m happy we found a Lennox repair company.

Annette Z.

We had Jorge come out and check our AC system since it wasn’t cooling. He had a great positive attitude and made us feel heard. One of the best customer service I have received in years. I had the pleasure if having Roberto and Isaiah come and replace our coil. They came in and out very professional and helpful. Answered any questions and let me know all the work they had done. A great team will work with them again.