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This letter is to express my appreciation and satisfaction with the installation of a new air conditioner and heater unit. You and your crew were prompt in arriving, very clean in your work, very courteous and very reasonable in cost.

I am writing this in full appreciation and give you liberty to use this as a testimonial with your prospective customers. I stand ready to vouch for you and your company at any time. Your customers are welcome to call me at the above number for any questions or concerns they may have. Job well done.

— Robert · Houston, Texas

I must say that Eddie Jordan was very helpful and kind. He explained everything to me and worked quickly. I will be sure to use Air Express in the future!!

— J. Holder · Houston, TX

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Thanks you so much for the professional service provided to me on a Saturday morning. From the lady who answered the phone, the manager David to your service engineer Mr. Pier, I felt I was in safe hands. Mr. Pier rescued my 4th of July weekend and I must say you are so blessed to have him. Stepping out and helping us on a weekend tells a lot and I will not hesitate to recommend you to anyone. Keep it up.

— N. Kabue · Katy TX

David, I just wanted to compliment you and Air Express on prompt courteous service! From the phone call I made yesterday afternoon when I discovered a unit was out to Eddie being early and fixing the unit. We all know our companies success depends on our employees, you've got a great group! Thanks again to Air Express.

— P. Martin · Richmond, TX

Air Express is honest, friendly, and comfortable. I am confident my family is cared for; the dog even thinks the technician is family!

— Robert & Helen · Missouri City, Texas

Problem was indentified quickly and David had the replacement part in his truck. Great Job.

— Robert · Sugar Land, Texas

I have used Air Express since they have been in business. I know their service personally and trust them completely.

— Mike H · Richmond, Texas

The entire experience with Air Express was pleasurable. I had a new air conditioner and furnace installed in one day. They were always courteous, kind, and neat. David, the owner, and his employees are professional and easy to communicate with at all times. Air Express wants to make you satisfied and I am a very satisfied customer. I really asked a lot of questions and David answered all of my questions.

— Fleming · Katy, Texas

We were able to get the first service call on a short notice. This was on a Saturday also.

— Hugh S. · Sugar Land, Texas

Eddie came out on 08-3-10 promptly the same day I called the office and spoke with Christine. The problem was addressed and fixed quickly & efficiently.

— Stephen M. · Richmond, Texas

Excellent and thorough work performed.

— Pam · Fulshear, Texas

because service matters